Terms of Service
Effective Date: 5th Oct 2024
Welcome to PAW Chain! By placing an order through our website, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
By purchasing from PAW Chain, you agree to provide accurate information when creating your account and placing an order. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.
We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.
2. Products
All products sold through PAW Chain are custom-made to order. As a result, no two products will be exactly alike. Please review the product descriptions, sizing charts, and other relevant details before making a purchase. It is your responsibility to ensure that the details provided are accurate.
Due to the nature of custom products, minor variations in colors and placement may occur.
3. Pricing and Payment
All prices displayed on our website are shown in the currency local to your region based on your location (e.g., GBP for the UK, USD for the US). Prices exclude applicable taxes and shipping charges unless otherwise noted during the checkout process.
We reserve the right to change prices at any time without prior notice. However, changes will not affect orders that have already been placed and confirmed.
Payments must be made in full at the time of purchase using one of the accepted payment methods. All transactions are securely processed.
4. Order Fulfillment
Once an order is placed, it will be processed and fulfilled based on the production timelines outlined in our Shipping Policy. Orders cannot be modified or canceled once production has started.
If any items in your order are out of stock or unavailable, we will contact you with alternative options or a full refund for the affected items.
5. Shipping
Our shipping times and policies are outlined in detail in our Shipping Policy. Please review this information before placing your order.
We are not responsible for shipping delays or packages lost due to incorrect addresses provided by the customer. It is your responsibility to ensure the accuracy of your shipping information before completing your purchase.
6. Returns and Refunds
Returns and refunds are only accepted under the circumstances described in our Return and Refund Policy. Please review the policy for more details on eligibility, processes, and timelines.
7. Limitation of Liability
To the fullest extent permitted by law, PAW Chain will not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use or inability to use our website or products.
We make no warranties, either expressed or implied, regarding the products sold on our website. All products are provided "as is," and we are not responsible for any errors, omissions, or inaccuracies in the descriptions or product images.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in the United States for any disputes arising out of or relating to these terms.