Privacy Policy

Effective Date: 5th Oct 2024

At PAW Chain, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

We collect personal information that you provide directly to us when you make a purchase, create an account, or subscribe to our newsletter. This may include:

  • Name
  • Email address
  • Shipping address
  • Payment information
  • Order details

We may also collect information automatically through cookies and similar technologies when you visit our website, such as your IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and customer support.
  • To communicate with you about your orders or respond to inquiries.
  • To send promotional emails (if you’ve opted in).
  • To improve our website’s functionality and the overall customer experience.

We will never sell or rent your personal information to third parties.

3. How We Share Your Information

We share your personal information with trusted third parties, such as payment processors and shipping providers, only when necessary to complete your order. These third parties are obligated to protect your data and use it solely for the services they provide to us.

We may also share your data to comply with legal obligations or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and to collect information about how you interact with our site. Cookies help us understand your preferences and tailor our website accordingly.

1. What Are Cookies?

Cookies are small data files placed on your device when you visit our website. They allow us to:

  • Recognize your device.
  • Improve your browsing experience.
  • Track your interactions with our website.
  • Provide tailored advertising and personalized content.

There are two types of cookies:

  • Session Cookies: Temporary cookies that are deleted once you close your browser.
  • Persistent Cookies: These remain on your device until they expire or are manually deleted.

2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: Necessary for the basic functionality of our website. These cookies ensure the website operates securely and cannot be disabled.
  • Performance Cookies: These help us understand how visitors interact with the website by collecting information such as page visits and load times. This data helps us improve site performance.
  • Functional Cookies: These remember your preferences (e.g., language settings) to provide a more personalized experience.
  • Targeting/Advertising Cookies: These cookies deliver ads relevant to your interests and help track the effectiveness of our marketing campaigns.

3. How We Use Cookies

We use cookies to:

  • Ensure the website functions properly.
  • Remember your preferences and enhance your user experience.
  • Analyze website traffic and gather insights on how the website is used.
  • Deliver personalized advertisements and measure their effectiveness.

4. Managing Cookies

We provide a cookie notice across our website that allows you to accept or reject non-essential cookies. This notice gives you control over which cookies are used and ensures you can make informed choices regarding your data.

In addition to this, you can manage cookies in the following ways:

  • Via Our Cookie Notice: On your first visit, or whenever cookie consent is required, you'll see a banner allowing you to accept or reject non-essential cookies. Essential cookies, which are necessary for the website to function, cannot be disabled.
  • Via Browser Settings: You can also manage cookies manually through your browser settings. Most browsers allow you to:
    • Block or delete existing cookies.
    • Set preferences for how cookies are handled in the future, including alerts when cookies are being placed.

Disabling certain types of cookies may affect the functionality of our website and limit your ability to use some features.

5. Third-Party Cookies

We may use third-party services (e.g., Google Analytics, advertising platforms) that set their own cookies for tracking purposes. These cookies are governed by the third-party providers' privacy policies.

You can manage these cookies via browser settings or opt-out tools provided by these third-party services.

6. Your Rights

You have the right to:

  • Accept or reject non-essential cookies via our cookie notice.
  • Manage or disable cookies through your browser settings.
  • Contact us with any questions or concerns regarding how we use cookies and tracking technologies.

For more detailed information or further questions about how we handle cookies, please refer to this Privacy Policy or contact us at team@pawchain.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. We use secure connections and encryption for transactions involving sensitive data, such as payment information.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data.
  • Correct any inaccuracies in your information.
  • Request the deletion of your personal data (where applicable).
  • Opt out of receiving promotional communications by following the unsubscribe link in our emails.

If you would like to exercise any of these rights, please contact us at team@pawchain.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and accounting requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

PAW Chain
Email: team@pawchain.com